Long Island Rail Road
Hempstead
This is an accessible station with ramps, tactile warning strips, and audiovisual passenger information systems.
Station area map
Amenities and services
Ticket machines
Ticket machines
Ticket machines are located on the station concourse. Buy tickets ahead of time using the TrainTime app.
Waiting area
Waiting area
- Weekdays: 5 a.m.-6 p.m.
- Closed weekends
Customer service
Customer service
Ticket office hours:
- Weekdays: 6:10 a.m.-1:45 p.m. (closed 10:30-11 a.m.)
- Closed weekends
Subway and bus connections
Subway and bus connections
Lost & Found
Lost & Found
Learn how to report, claim, or return a lost item to the Long Island Rail Road Lost & Found office.
Get help
- See Long Island Rail Road timetables.
- Report a problem: Call 511 (say "Long Island Rail Road") or use our Customer Feedback form.
- Chat with us: Use the TrainTime app.
- LIRR Care: If you need assistance getting on or off the train, we can ensure staff is prepared to assist. Visit the LIRR Care program page for more information, including how to call.